I sometimes find the way that users demand things from lj very rude.
Especially when they're a free user, and just spend all their time complaining about it!
I was actually referring to the response to the suggestion, not the suggestor himself! :-P
I wasn't referring to your examples.
Just lj in general.
Seems to be no end to the world's supply of jerks.
Just thank your lucky stars LJ isn't USENET ;)
I think that's part of the problem though.
The curse of the newsgroups is starting to filter onto LiveJournal.
And I'm not referring to this issue either.
It's just such a shame that you can take such a brilliant service such as LiveJournal, and it being reduced to something no better than usenet by the people who want to abuse the facilities within.
It sucks :-(
However, I do tend to agree with your point.
But the response from the "representatives" of LJ (whomever they may be) should be professional and polite.
I fucking hate lusers whinging and posting dumb questions where they're not wanted or needed. It's a waste of our time and their time, however because someone gave them a response once they presume it's their god-given right to ask in the same wrong place every time.
And no, I'm not talking about LJ here, i'm talking general.
2002-05-09 05:12 am (UTC)
I agree Dave. I think part of the problem is that most who are supporting LJ are unpaid volunteers. They are not getting compensated, so there is not concept of customer relations. I think the requester is seen as just another ignorant user, whereas the responder feels well informed and cocky. I think the USENET analogy is a good one. There is just enough anonymity that people feel they can just let it all hang out and be impolite to one another. I'm not sure what the solution is to this.
Perhaps limiting who can reply to comments on certain communities?
A kind of trust system.
You get given a chance, if you blow it, you're off the list kinda thing?
2002-05-09 05:28 am (UTC)
That might work, as long as it were someone such as yourself overseeing it. Sometimes I think that some of those who might be overseeing would have responded poorly too. :-)
Blimey, I don't think they'd use me for that purpose! LOL
I'm just a lowly client developer... I'm not involved in LiveJournal in any other capacity.
2002-05-09 05:50 am (UTC)
I was mainly referring to your character and manners, but you probably know more than you give yourself credit for! :-)
2002-05-09 08:39 am (UTC)
On your side
I think that you are completely justified in your view, and your responses were right on target. I, for one, am bothered by one other thing about some of the folks on LJ, and that's the disrespect for free users as if we are a clan of uneducated hooligans rather than people who simply are satisfied with the free service as it meets their needs as well as their budget, like many of us college/university students who use LJ to keep in touch but can't afford the subscription.
Just my two cents. Because that's all I can afford right now. :)
2002-05-09 08:41 am (UTC)
one tiny gripe
Alright, I have another tiny gripe: people who post to every thread that they can find asking for access codes to give to their friends.