Today, when the application is now in place, I'm getting phone calls left, right and centre, and from my own staff saying, "What's all this about", "Why's it doing all this?"
I say, "Have you read the email from Jas on Friday?"
"What email?"
I stare.
They look. "Oh, that email... I didn't think it was important, so I didn't read it."
Grrrrrrrr!!!