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Crap customer service, ahoy! - a bug's thoughts [entries|archive|friends|userinfo]
The Love Bug

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Crap customer service, ahoy! [Mar. 9th, 2009|08:44 am]
The Love Bug
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[picks up phone]

[dials 01709 536501]

“Thank you for calling City Link - specialists in express parcel delivery”

But not at answering phone calls, clearly.

“Please note that calls may be recorded or monitored for training purposes”

Good, so you can hear me bitch about how unacceptable it is to have to wait 10 minutes on hold without anyone answering.

”Please hold while we connect you to a member of our customer services team”

Yeah, well that would be nice!

[tries again later]
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